WilloWeb

San Jose

Business internet in San Jose

We are a San Jose company, and we bring internet to offices across the city on a network we own and run. Give us the address and you will know how we can serve it.

A lit glass high-rise beside the Hotel De Anza and its red neon sign, downtown San Jose at dusk.

Symmetrical speeds on our own network

Download Speed0.00 Gbps
Upload Speed0.00 Gbps

There is no charge for the survey that sizes a circuit to your building.

Getting a circuit into a building in San Jose

Commercial San Jose runs from downtown towers that share a riser to neighborhood storefront strips and the low-rise business parks of North San Jose, and the way a circuit gets in differs for each. Surveying your building shows which of our three methods suits it.

  • Fiber over a lateral already in place

    When fiber already runs into your building, we turn service up on it and terminate an Ethernet handoff at your demarc. Nothing needs digging, which makes this the shortest of the three installs.

  • Fixed wireless from your roof

    With no lateral to use, we mount a radio on your roof or parapet and aim it at our network. Nothing gets trenched and no street permit holds up the work; the radio needs a clear line of sight, plus the owner’s approval for the mount.

  • A dedicated link for one site

    A building that needs capacity of its own gets a point-to-point link we engineer for that site alone, so none of its bandwidth is shared with a neighbor.

What we have built

Downtown first, then Willow Glen

We started in late 2014, serving high-rise buildings in downtown San Jose.

On March 20, 2020 we completed a 5G fixed wireless pilot along Lincoln Avenue in Willow Glen, between Willow Street and Minnesota Avenue.

WilloWeb delivers 5G Fixed Wireless Access to Willow Glen

A row of storefronts and a theater marquee on the Lincoln Avenue commercial strip in the Willow Glen neighborhood of San Jose.
Lincoln Avenue, Willow Glen. Photograph by John Martinez Pavliga.

A two-week trial, then a full switch

A small business wanted lower costs but was unsure about moving its phone system to VoIP. We ran our internet and VoIP alongside its existing setup for two weeks, so it could test call quality and reliability firsthand. It then moved both services to us and reported over 40% in monthly savings.

SMB Saves 40% With WilloWeb’s Integrated Internet & VoIP Services

Towers, storefront strips and business parks

Your building type sets the timeline, because it decides whose approval the work waits on and what the survey has to check.

Downtown San Jose office towers and lit streets at night, seen from a rooftop.

Downtown office tower

The tenants of a tower share its riser, and the building decides whether another provider may pull new cable through it. Your date follows the property manager’s answer on that route, from the closet that holds your demarc up to your floor.

Aerial view of flat-roofed shops and parking lots along a commercial boulevard, with houses behind them.

Storefront strip

On a row of single-story shops, trenching a separate lateral to each door is rarely practical, so service usually comes in by radio from the roof or parapet. Your landlord signs for that mount, and the signature sets your start date.

A two-story white office building with a blue glass entrance, behind a row of palm trees and a parking lot.

North San Jose business park

If a fiber lateral already sits in the vault outside your building, the survey is short and we light the fiber that is there. Without one, we plan a radio path from your roof once the survey confirms its sight lines.

Copper lines across San Jose, down to San Martin, can lose service from 2027

A fire alarm panel, elevator phone or fax that still runs over copper stops working when the service does. Find those lines now, while each one can move on your schedule.

AT&T’s earliest possible date to stop the service is June 1, 2027.

San Jose business internet questions

Yes, we serve Willow Glen. A survey of your address confirms how we bring service in: over a fiber lateral where one reaches the building, or by fixed wireless from the roof where none does.

Yes, because the two are controlled differently. In a tower, getting service in is a negotiation with the property manager over riser access, closet space and roof rights. A single-story building in a business park usually has its own demarc and its own roof, so there is no shared riser to negotiate and the survey looks at your building alone.

Yes. Every circuit we deliver is symmetrical, so a 1 Gbps circuit carries a full gigabit in each direction. That matters for anything that sends data out of your office: video calls, hosted voice, cloud backups and large file uploads all run on the upload side.

Yes. What makes a backup useful is that it fails independently: if your main circuit and your backup leave the building on the same fiber, one cut takes out both. We build the second connection as a point-to-point wireless path on a separate route, so traffic can fail over to it when the main line drops.

Send us the address of your San Jose building

Put the suite or floor in the address line. We survey the lateral outside, what your roof can see and the riser inside, then tell you how we would bring service in and at what speed.

Call +1-408-995-5000